Zensar and Invoice Cloud

Driving your digital transformation to enhance the customer experience, accelerate collections, and reduce costs

The Challenge

Insurance organizations face many payment processing challenges including improving reconciliation efficiencies, reducing policyholder churn, and keeping costs down.  Add to that the need for a digital transformation to keep pace with non-traditional disruptors in the evolving competitive landscape, and digitizing payments to seamlessly meet changing customer expectations, all without uprooting core systems. The challenges seem insurmountable.

The Solution

Zensar and Invoice Cloud have partnered to deliver a modern online payment solution that seamlessly integrates with core technology and billing systems. The result, an easy-to-use, true SaaS platform that increases policyholder satisfaction while streamlining the payment process and maximizing operational efficiencies. Even better, Zensar’s expertise delivers a rapid implementation with bi-directional integration capabilities for an accelerated digital payment transformation.

Solution Benefits - Zensar and Invoice Cloud enable:
  • Omni-channel payment functionality to improve the policyholder experience and retention
  • Streamlined collections process for faster, more efficient payment processing
  • Increased electronic payments and self-service for greater operational efficiencies
  • Higher policyholder satisfaction with inbound and outbound payment functionality
  • Decreased cancellations due to no payment reducing cancellation and reinstatement expenses
  • ic-photo-3Accelerated implementations saving 6 months of time and expenses
  • Real-time bi-directional integrations with single sign-on capability  
  • Seamless implementations to foster an effective integration with existing ecosystem and tech stack 
  • Reduced compliance liability with PCI Level 1 security  
  • Quick and easy technology updates with a true-SaaS platform

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About us
Invoice Cloud’s mission is to simplify payments and collections through improved innovative SaaS technology that improves customer and client engagement.