The Value of Adoption
Why Electronic Bill Presentment and Payment Platforms should be designed for customer engagement
When it comes to selecting an Electronic Bill Presentment and Payment (EBPP) platform for your organization, the list of criteria you can use to evaluate your options is seemingly endless.
At the end of the day, however, an EBPP platform should really be measured in terms of its ability to drive customers to self-service and increase adoption rates.
Download this ebook to read about:
- What adoption is and how to measure it
- Why adoption is important
- How to tell if an EBPP solution has been designed for customer engagement
- The positive business results of increased adoption