Modernizing Collections for Improved Efficiencies

Digital payments as a force multiplier
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What's Inside

Are your billing and collection processes creating unnecessary work for employees and frustrating your customers? 

InvoiceCloud partnered with the Center for Digital Government (CDG) to survey local government officials and employees to understand the obstacles they face when it comes to meeting their payment goals. While this problem has never been one-dimensional, the COVID-19 pandemic has added a new urgency to an already complex problem: how do you modernize the collections process to keep pace with an increasingly digital world, all while keeping employees, clientele and revenue streams healthy?  

Download this report to learn:

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The obstacles local governments face when it comes to receiving payments on time (and solutions to remove them)
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The benefits of automation in creating a scalable, streamlined billing and payments experience
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The impacts that an improved payments process can have on employee productivity and client relations
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The surprising reach that a positive payment experience can have on a community