7 New Biller Best Practices:

How COVID-19 has impacted billing and payments

Wednesday, September 22, 2021 at 11:00 AM ET

The COVID-19 pandemic has altered the landscape of billing and payments, likely for years to come. Billers are now seeing long-lasting changes from this global health crisis that will continue to dictate how billers make collections, interact with payers, and overall, how they adhere to the industry’s best practices moving forward.

Join Invoice Cloud, BS&A Software, and the City of Monroe, MI for a live webinar offering billing organizations a relevant look into: 

  • How COVID-19 has altered customer payment habits.
  • The new best practices billers should adhere to keep collections consistent and meet the evolving payment preferences of their customer base.
  • The role that innovative technology has played in shifting consumer preferences and why this matters for billers.

Register now

Our expert speakers


Sam Evrard

VP of Strategic Accounts & Alliances


Invoice Cloud


Brittany Rademacher

Communications & Marketing Specialist


BS&A Software


Ed Sell

Assistant City Manager/Finance Director


City of Monroe, MI