Regardless of the types of payments your organization collects, understanding customer payment preferences is critical. Falling behind on customer expectations for this essential (and, in some instances, only) customer touchpoint could mean the difference between receiving timely billing payments or not receiving payments at all.
To understand the current landscape of online payments, InvoiceCloud surveyed over 1,200 bill payers to identify customer payment preferences, pain points, and areas of opportunity organizations can address to improve the payer journey and convert more customers to digital payments.
Download this research report to learn:
